In a significant stride toward transparency and efficiency, the Nigeria Customs Service (NCS) launched its enhanced e-auction platform on Tuesday, January 16, 2024. This development reflects the NCS’s commitment to continuous improvement, adhering to the guidelines outlined in the recently enacted Nigeria Customs Service Act, 2023.
The revamped platform, accessible at https://auction.nigeriatradehub.gov.ng, represents a noteworthy upgrade, aiming to offer all Nigerians an equal and fair opportunity to participate in the auction process.
Since its relaunch, the platform has witnessed commendable engagement, boasting impressive statistics:
1137 bids submitted
1099 registered applicants
652 successful administration fee payments
100 vehicles uploaded for auction
86 vehicles successfully bid and won
The NCS underscores the importance of successful bidders promptly downloading their winning certificates from the provided link in the confirmation email. Winners are then required to present the certificate at the location where the goods are held, and the clearance process is expected to be completed within seven days.
It’s essential to note that these auctions are periodic, occurring every Tuesday from noon to 6 p.m., ensuring regular opportunities for the public to select and bid on desired items.
For comprehensive details and guidelines on the e-auction process, interested participants are encouraged to visit the NCS website at www.customs.gov.ng. Any concerns or complaints can be directed to the NCS Helpdesk at 07037891156, which is operational from Mondays to Fridays between 9:00 a.m. and 5:00 p.m.
Acknowledging occasional glitches reported by participants, potentially due to high traffic, the NCS assures the public that its dedicated technical team is actively addressing the situation. The agency remains steadfast in its commitment to transparency, accessibility, and public engagement through the revamped e-auction platform, ensuring a fair and efficient process for the disposal of seized and overtime goods.